PRIVACY POLICY

Last Updated: April 26, 2025

1. INTRODUCTION

Welcome to LumberFlow ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumberflow.com, including any other media form, media channel, mobile website, or mobile application related or connected to LumberFlow (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways:

2.1 Personal Data

When you register on our Site, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, we may collect personally identifiable information, such as your:

• Name
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Payment information

2.2 Automatically Collected Data

When you visit our Site, our servers may automatically log the standard data provided by your web browser, including:

• IP address
• Browser type and version
• Device Type
• Pages visited
• Time and date of visit
• Time spent on each page

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect demographic information about you and track your usage of the Website.

3. How we use your information

We may use the information we collect from you for a variety of purposes, including:

• Providing, operating and maintaining our website
• Improve, personalize and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features and functionality
• Send you emails and newsletters
• Detecting and preventing fraud
• For compliance purposes, including enforcing our Terms of Service

4. Disclosure of Your Information

We may share the information we collect about you in certain circumstances, including:

• With service providers who provide services for us
• With your consent, we share with our business partners
• Sharing to comply with legal obligations
• To protect our rights, privacy, safety, or property
• Sharing in the event of a business transfer or merger

5. Third Party Websites

Our website may contain links to third-party websites. We have no control over, and are not responsible for, the content, privacy policies or practices of any third-party websites.

6. Your rights

Depending on where you live, you may have the following rights with respect to your personal information:

• Right to access the information we hold about you
• The right to request correction of your personal information
• The right to request erasure of your personal information
• Right to withdraw consent
• Right to data portability

Under the Personal Information Protection Law of the People's Republic of China, you have certain rights in relation to the personal information we hold about you.

7. Data Security

We use administrative, technical, and physical security measures to protect your personal information. Although we take reasonable steps to protect information, please be aware that no security measures are perfect.

8. Data Storage and Cross-Border Transfer

The personal information we collect will be stored on servers in China. If we need to transfer your personal information outside of China, we will strictly abide by the provisions of Chinese laws and regulations and obtain your explicit consent.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us